Shipping policy

Shipping Policy

Last Updated: August 6, 2026

Thank you for shopping with DroneNova. We are committed to delivering your order as quickly and efficiently as possible.

Orders are typically processed within 1–3 business days after payment has been successfully received.

Orders placed on weekends or holidays will be processed on the next business day.

Estimated delivery times are:

Delivery times are estimates and may vary due to carrier delays, customs processing, weather conditions, or other unforeseen circumstances.

Shipping costs are calculated at checkout based on your delivery location.

From time to time, DroneNova may offer free shipping promotions.

Once your order has been shipped, you will receive a confirmation email containing your tracking number.

Tracking information may take 24–72 hours to become active.

International orders may be subject to customs duties, taxes, or import fees imposed by the destination country.

These charges are the responsibility of the customer.

Please ensure your shipping address is accurate before completing your purchase.

DroneNova is not responsible for orders delivered to incorrectly provided addresses.

If your package appears to be delayed or lost, please contact us at:

Email: support@dronenova.co

We will work with the shipping carrier to help resolve the issue as quickly as possible.

If your order arrives damaged, please contact us within 7 days of delivery and include:

We will review your claim and provide an appropriate solution.

If you have any questions about shipping, please contact us:

DroneNova
Email: support@dronenova.co